Connecting Utilities in Alanya: A Property Handover Guide
Start with the apartment's exact address, meter records and existing accounts. A working tap or light during a viewing does not identify the subscriber, explain the billing arrangement or establish what remains to be done for your own account.
Build a separate task record for electricity, water, gas and internet. For each, identify the provider, the application type, missing documents, quoted charges and the person responsible for the next action. This gives you a practical basis for move-in planning without relying on a generic connection timetable.
Identify the unit and record the handover readings
Match the physical apartment to the address and identifiers used by each provider. Record the building, entrance, floor, apartment number and any differing provider address description. Ask the seller and management to resolve discrepancies before an application is submitted.
Photograph each meter's serial number and display, noting the date and who attended. Prepare a handover record with the seller's final reading and your opening reading, signed by the participating parties. Record any inaccessible meter or disputed reading explicitly. Keep the current subscriber's details, relevant account identifiers and any closure application or confirmation supplied by the seller.
Blank utility handover worksheet
Copy the table into your property folder and complete one row per service. Use “unconfirmed” for missing information; do not leave a blank looking like approval. Attach each photo, quote and provider reply under a matching filename.
| Service | Address, unit and meter/account ID | Current subscriber; final/opening readings; signed record | Account change or first connection? | Missing document or physical work | Provider reply, quote and next action |
|---|---|---|---|---|---|
| Electricity | ___ | ___ | ___ | ___ | ___ |
| Water | ___ | ___ | ___ | ___ | ___ |
| Gas, if proposed | ___ | ___ | ___ | ___ | ___ |
| Internet | ___ | Not applicable or existing contract: ___ | ___ | ___ | ___ |
Add a responsible person and follow-up date to every unresolved action. Update the register after each submission, provider reply, payment or technical visit, and reconcile it at handover and on receipt of the first bill. Date each update and retain the earlier readings and references. Store full account details privately; share only what the recipient needs.
Separate electricity account paperwork from connection work
Establish whether you need a retail subscription, distribution connection work or both, and record the contact responsible for each task.
CK Akdeniz publishes residential subscription guidance distinguishing existing-account applications from first subscriptions involving distribution connection paperwork.
Ask the retail contact which process fits your apartment. If physical connection work is outstanding, request the distribution contact, application reference, outstanding work and evidence needed before the retail application can proceed. Do not treat a seller's account number as confirmation that all building work is complete.
Request a dated checklist for your circumstances: which identity or foreign-customer identifier is accepted, whether a tax number is needed, and which title, occupancy, DASK or representation documents apply. Ask how documents should be submitted and how an incomplete application will be reported. The tax-number and banking guide can help organize related preparation: Turkish Tax Numbers and Banking: Prepare for a Property Purchase.
Use ASAT for the water subscription enquiry
Ask ASAT to identify the subscription or technical task required for your exact unit and meter.
ASAT is the relevant Antalya water authority and publishes new-subscription guidance.
Give ASAT the exact unit address, meter identifier and existing account information. Ask whether the task is a subscription for an existing connection, a first connection or a problem requiring separate technical work. Request the applicable document list, application route, itemized charges and scheduling conditions in writing.
Ask management whether any water charges are shared and how those are recorded. Keep individual consumption billing separate from common-area charges in your folder so that a building payment is not mistaken for your apartment's subscription.
Establish gas status through the address and installation file
Confirm the address provider, connection status and installation approvals before planning around piped gas.
Enerya publishes subscription and installation resources; its website does not establish service availability at your apartment.
Ask which provider handles the exact address and obtain confirmation of network and building connection status. Then ask a qualified installer to confirm the status of the installation project, appliance suitability, outstanding inspections and approvals relevant to the proposed setup. Keep those answers separate from the supplier's account paperwork.
Record the heating, cooking and hot-water systems actually installed. If management describes a shared system, request its operating and billing arrangements. Avoid ordering appliances on the strength of a general description of gas coverage in Alanya.
Check internet at the exact unit before ordering
Obtain an exact-unit service check and written installation offer from your chosen provider before ordering.
Türk Telekom offers an address-based infrastructure enquiry; the resource alone does not confirm an available connection or port.
Ask your chosen provider to check the exact apartment, port availability and wiring from the building entry point to the unit. Request a written offer identifying the service, equipment, installation scope, recurring charge and any separate work or contractual conditions.
First ask management whether internet is included in an existing shared charge. Establish what that service includes and who holds the contract before placing another order.
Resolve approval questions before making move-in commitments
Ask each provider what the actual building and occupancy documentation means for this application. If a document is missing, request the precise unresolved step and who must address it. Use the occupancy-permit guide to prepare those questions: Iskan in Alanya: Check the Occupancy Documents Before Buying.
For remote applications, ask whether representation is accepted and what authority is needed. Define the representative's task and document access; the limited-power-of-attorney guide offers a separate preparation framework: Limited Power of Attorney for an Alanya Property Purchase.
Hypothetical decision example: A buyer sees working electricity but receives confirmation that water still needs a technical visit. The buyer records separate service statuses and keeps the move-in arrangement provisional until the water task is clarified. The illuminated apartment is not used as evidence that every service is ready.
Reconcile the quote, application and first bill
For every service, request separately identified deposits, subscription charges, physical works and recurring charges. Ask about payment references, scheduling dependencies, cancellation and any deposit-refund conditions. Keep the receipt and application reference together.
Check the first bill against the correct unit, account start, recorded opening reading, billing period and accepted quote. Flag discrepancies with supporting records. Utility activation alone should not be treated as confirmation that the property is ready for rental use.
Send Ogenus your completed worksheet, meter photographs and unresolved provider questions when discussing the handover. Specify the outstanding task and ask who can address it.
Official and provider resources
These resources support the enquiries above; they do not establish your address's availability, charges or completion date.
- ASAT: new subscription contract
- CK Akdeniz: residential electricity subscription
- Enerya: subscription and customer services
- Türk Telekom: address-based infrastructure enquiry